Refund Policy
Last Updated: 04/11/2026
1. Overview
At Freedant Solutions LLC, we strive to always provide high-quality services that guarantee customers’ satisfaction. Our Refund Policy outlines the conditions under which refunds may be considered to apply.
2. Payment Confirmation
By making a payment on our portal, you confirm and agree that:
- All service(s) details are provided as accurate
- You have reviewed the service(s) before booking and making payments
- You abide to this Refund Policy
3. Refund Eligibility
Refunds may be considered only when:
- The service(s) requests has not commenced under the agreed terms
- A duplicate payment is made for the same service request
- Service provider fails to show up or cancels without rescheduling
4. Non-Refundable Conditions
Refunds will not be processed when the following conditions apply:
- Change of mind after booking and making payments
- Service(s) has already commenced
- Customer provides incorrect information
- Failure to be available at the scheduled time(s) for order fulfillment
5. Refund Request Timeline
- Requests must be made within 24 hours of payment or service issue
- Refund will not be processed once order has commenced
- Late requests will not be considered
6. Processing of Refunds
- Refunds Approved within the timeline will be processed within 5–10 business days
- Approved Refunds will be processed via the original payment method
7. Disputes
Please contact us first before initiating or filing any disputes. We are committed to resolving issues quickly and fairly.
8. Contact Us
Email: freedantsolutions@gmail.com OR tochi@freedantsolutions.com
Phone: +1 469-769-8108